1.Q:How about customized?
A:Our professional R&D team can meet your OEM/ODM requirement.
2.Q: How about your quality guarantee ?
A: For all our products, we have certificate and product quality test report, if there is any lost caused by us , we will make compensation.
3.Q : How about sample ?
A : Free sample can be sent within 5 days after confirmation, but shipping cost will be afford by the buyer, it will be refund when order.
4.Q : Do you have any successful customer example?
A : Yes, We are a supplier of famous German companies, please contact us for more details.And the supplier of Asian City in Guangzhou and Guangzhou Baiyun Airport.
5.Q : How long is your response to the customer doubt?
A: Your inquiry will be replied within 24 hours.
6.Q : How to solve the problem after the customer receives the goods?
A : Our After-sale dept could help you deal with any problems when you received our products.
7.Q: What is the MOQ ?
A : MOQ=1 pcs, better price with more quantity.
8.Q : How about your payment term ?
A : We can accept TT, Western union,Trade Assurance and so on.
9.Q : May i know what is the procedure to make the items?
L: There are divided into different materials which are difference proceed, there are generally seperated three materials which is the wood,metal.The manufacturing process of the Wood is:Cutting the material--Brush the white latex--Using the nail gun to connect the wood parts--using the original painting to fill the small holes on the surface--Basic Painting,after that, needs 5hours dry in the air--Polish after the basic paint--Surface Painting
Secondly:the manufacturing process of the metal is:Cutting the tubes--Slot shaping for panel material--bending--Welding to connect different metal parts together--Polish--Acid cleaning and Phosphating.
10. Q: If I find any problems after receiving the goods, do you have any after-sale services?
L:.Yes,the products can be assembled or disassembled according to your requirements. If it is disassemble, we will send the installation video to teach you how to install. If you really need it, we can also arrange engineer or designer to guide the installation on site.
Supply Ability
Supply Ability
20000 Piece/Pieces per Month
Warranty:
There are seperate several situation base on the amount value.we will provide the warranty that 3 years, 2 years, 1 years If the purchase amount has greater than or equal to 200 thousand dollars,150 thousand dollars and 80 thousand dollars.
